Frequently Asked

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Am I really locked in a room?

Not at all. Some might associate Escape Rooms with being “trapped in a room” but that’s not the case. It’s our understanding that only about 50% of escapes use the “trapped” scenario for their games. Rolling Escape Room does not pretend to trap you in a room. Our goal is to make you enjoy being in the room. We have other games or scenarios that you and your team must accomplish for you and your team to win.

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How long does the whole process take?

The actual games that are played in the Rolling Escape Room vary in length. We have 60 minute, 45  minute, and 30 minute adventures! If more than one game is played at a location  there will be a break in-between games for the Gamemaster to reset the room for the next game.

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Will we be told anything before we start the game?

Before the game begins a Gamemaster will provide to you the Rules of Conduct for the game and what to expect. For your safety and for the safety of our staff make sure to listen fully. You will be privided with the proper knowledge to know what to expect so that you can be successful in the game.

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What happens in the event of inclement weather?

Rolling Escape Room is a fully enclosed, climate-controlled, trailer. The inside temperature of the trailer is often very different form the outside. Getting there is the issue. We will do whatever we can to make it to your location so go the show goes on! Those who are familiar with the crazy weather in North Texas know that there are extremes but we will try to make the game happen no matter the wind, rain, snow, or shine. Rolling Escape Room will make every reasonable attempt to deliver an event. Forecast of bad weather is not an exception to the cancellation policy. However, if an event is affected by unsafe weather (tornado warnings, high winds, heavy snow, icy or unsafe roads, or flooding), Rolling Escape Room reserves the right to reschedule your event. No refund will be issued for this reschedule.

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What ages are recomended for the Rolling Escape Room?

Rolling Escape Room is perfect for ages 10-110! Younger groups will have an Gamemaster with them at all times to guide the heroes and to help them think outside the box and work together to solve the clues and be successful in the game!

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How much space does Rolling Escape Room need to park?

Our truck and trailer requires about 60 feet to park, 80 feet to maneuver would be great. So far we’ve been able to make every location work. 

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How many people can participate?

Rolling Escape Room can accommodate children groups of 12 at a time and adult groups of up to 8-10 at a time. Do you have a larger group? Rolling Escape Room has solutions to accommodate groups as large as 200 people in one day. Please call 469-310-4900 to get more details.

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How far in advance do you recommend we book our event?

We recommend booking your private party at least 4 weeks out. That said, we’ll do what we can to roll the experience up to you if we can.  If you happen to have an event tomorrow and we by chance have an opening tomorrow then we will do what we can to make your event happen! Message or call us as soon as you can and we will do our best to accommodate your group and time.

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Once we enter the triler, what happens next?

Upon entering the trailer the players will be prepped for the game and will be introduced to the game by a Gamemaster then the players will watch a short introduction film to set the stage for the game. Every person in the trailer can contribute to the team’s success. The game in the trailer immersive and decorated in the game’s theme. Everything you need to solve the room escape game is provided within the trailers walls. The games created by Rolling Escape Room are a theatrical experience with state of the art sets props, costumes, and eve actors to make the experience even more exciting.

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How difficult are the games? If I have never played an escape room, will I be able to escape?

Yes. And you will have fun doing so!

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May I bring food or alcohol into the escape room?

No food or drink is allowed into Rolling Escape Room trailers. Rolling Escape Room has a no drug and alcohol policy. If it is suspected that you are under the influence of drugs or alcohol we at Rolling Escape Room reserves the right to deny you access without a refund.

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Is Rolling Escape Room handicap accessible?

The Rolling Escape Room is accessible for people of all physical and mental abilities. We carry a ramp for easy wheelchair accessibility and there is plenty of room to move around in the trailer.

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I have played your escape room adventure before. Is it possible for me to still participate?

Absolutely! While we try to change our adventure once every year or so, we know you will have such a great time that you will want to return with your friends. Rolling Escape Room can give you the ability to be one of our Gamemasters and you can help guide your group to success! Also you will find there are so many clues, obstacles, and riddles that upon your return you will have the opportunity to solve problems you hadn’t before. The Battle for Easthollow is still extremely poupular, and we have not replaced it with a new game yet. We hope to add another trailer to our fleet soon.

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If we need it, how do I obtain a parking permit for Rolling Escape Room?

Rolling Escape Room is here to make your party as easy as possible for you to plan. We will guide and assist you to obtain any permits and reserved parking necessary with your city or village. Rolling Escape Room will also work with park districts, office complexes, restaurants and corporate locations to bring the adventure right to where ever you are. Any charges for parking permits will be the responsibility of the party host.

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Do we need to provide an electrical hook up for Rolling Escape Room?

Rolling Escape Room is equipped with one 8000 Watt Generator that powers the entire trailer. That generator is used to run the electrical aspects of the game as well as the air conditioning and heat. No Outlets or cords are necessary from you. For city fairs and some other event locations ask that we tie into their 50amp power. In that case we do plug in to the poser there but for the vast majority of the time we run the game off our generator.

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What is your payment plan for Rolling Escape Room private parties?

We require a 50% non refundable deposit to secure your date and a location. Full Payment is due 2 weeks prior to the event.

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What is Rolling Escape Room's cancelation policy?

The deposit to Rolling Escape Room is non-refundable. In the event you need to change your date or time there will usually be a rebooking fee.

Still Have Questions? Call/Text or email us!